Shipping Policy

Shipping and Delivery Policy

At Ruqiy, we strive to deliver your order as quickly as possible and in the best condition. Here are the details of our shipping policy:

Shipping Areas

We ship to all over the Arab Republic of Egypt.

Delivery time

Cairo and Giza: 2-3 working days

Alexandria and the Greater Governorates: 3-5 working days

Other governorates: 5-7 working days

* The mentioned period is approximate and may vary according to the circumstances.

Shipping cost

Shipping cost is calculated by region and order weight. You will see the final cost when the order is completed.

Track the shipment

After shipping your order, we will send you a tracking number via email or SMS to track your shipment.

Receiving the request

Please make sure that the shipping address is correct when ordering

Someone must be present to receive the order

It is recommended to check the product upon receipt

Delivery problems

If the shipment is delayed or there is any problem, please contact us immediately and we will work to solve the problem.

For inquiries: ruqiy.eg@gmail.com